Frequently Asked Questions
How do I get a quote for my project?
You can request a quote right on our website or give us a call at (833) 347-8769. We’ll connect you with our sales team and get you started.
How Can I become a DR vendor? (Quarry)
Send us your company name, contact information, and email address. We’ll provide a combined vendor and sub-hauler packet. Once completed, return it along with your Certificate of Insurance (COI) to get started.
How do I become a DR hauler?
Send us your company name, contact person, and email. We’ll send you our vendor packet to complete. If you have a credit application, include it with your submission.
Explore More Questions By Topic
Services & Offerings
Do you handle small and large projects?
Absolutely. Whether it’s a single load or a large-scale contractor project, we can accommodate your needs.
Are your materials sourced locally or nationwide?
We can provide both locally sourced materials and materials from other states, depending on your project needs.
Do you offer haul-off and Multimodal transport?
Yes. We provide haul-off services and can transport your materials via barge, rail, or truck.
Do you provide transportation for equipment?
We can provide transportation for your equipment; however, we do not supply the equipment itself.c
Pricing & Quotes
How do I get a quote?
You can request a quote directly on our website or by calling (833) 347-8769. Our sales team will promptly assist you and guide you through the next steps.
Do prices stay the same, or do they change?
Prices may vary with market conditions; however, once a quote is provided, it remains valid for a specified period based on your project requirements.
Delivery & logistics
Where do you provide service?
Our services are available nationwide.
How do I schedule delivery?
Please contact your sales representative, and they will assist you with scheduling delivery.
Can I track my shipment?
Yes. Our trucking partners provide estimated arrival times, so you always have visibility on where your materials are.
Can you do same-day requests?
Yes, same-day requests are possible depending on the project specifications. We will work to accommodate your needs whenever feasible.
Partnership & Vendors
Can I request a specific Vendor?
Yes, you may request a specific vendor; however, availability cannot be guaranteed.
I own a trucking company — how can we work with Dirt Rocks?
Please provide your company information, and we will discuss partnership opportunities with you.
Customer Support
Who do I contact if there's a problem with my order?
If there’s a problem with your order, please contact the sales associate in charge of your quote, or call our office directly at (833) 347-8769.
What are your customer service hours?
Our customer service hours are Monday through Friday, 8 AM to 5 PM.